Reference

How profitbets Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, deposit via PayPal, Venmo, or Play+, and use our sportsbook — and how we keep it secure. Your information belongs to you, and we treat it that way.

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profitbets How profitbets Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies, and Account Security

We use SSL encryption on every page, including checkout flows where PayPal or Venmo credentials are entered. Cookies on profitbets track session state and remember your preferred sports markets — they do not store payment credentials. You can adjust cookie preferences in your browser settings at any time without losing account access.

Data Retention

We keep your account data for as long as your account is active and for the period required by state law after closure — typically several years for financial records.

Cookie Controls

Session cookies keep you logged in. Analytics cookies help us understand which sports markets you visit most. Both can be managed from your browser's privacy settings.

Account Security

Every login is protected by a one-time passcode sent to your registered device. Suspicious session attempts trigger an automatic account review before access continues.

Data Request Process

Request a full export of your account data through the Account Portal or via email. We confirm receipt and deliver the file within the window required under applicable state rules.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, update, or remove data tied to your account — including payment records from PayPal, Venmo, or Play+ — our support team handles privacy requests directly. Submit a request through live chat, email, or your account portal and we will respond within the timeframe required by applicable state law.

Team online

Live Chat

Start a live chat session from your account dashboard to submit a privacy request or ask about data stored against your profile.

Email Support

Send a written data request to our support email address. Include your account username so we can locate your records quickly.

Account Portal

Log in, navigate to Account Settings, and use the Privacy section to view or flag the personal data we hold on your account.

Common Questions About Your Data and This Policy

These are the questions we hear most often from account holders who want to understand their data rights, how payment information is stored, and how to reach us with a privacy concern. Every answer is specific to how profitbets actually operates.

We collect your name, email, date of birth, and government ID details for identity verification, plus payment information linked to PayPal, Venmo, or Play+ when you make a transaction.

No. We do not sell your data. We share limited information only with payment processors, fraud-prevention partners, and state regulators where the law in your eligible state requires it.

Log in and go to Account Settings, then the Privacy section, or contact support via live chat or email with your username. We will confirm your identity and deliver your data file within the required timeframe.

No. PayPal and Venmo transactions are processed through their own secure environments. We record transaction IDs and amounts for account records but never store your wallet login credentials.

We retain financial records and identity verification files for the period required by state law in your eligible jurisdiction — typically several years after account closure.

You can request deletion of data that is not required to be kept under state law. Contact support through live chat or email; we will review the request and confirm what can be removed.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.